Pixie Hollow Virtual World Sign Up

Pixie Hollow Online was an MMORPG from Disney Online (PixieHollow.com). Players could create a Fairy or Sparrow Man character and play as him or her and participate in events, complete quests, shop, dress up, collect ingredients, play mini-games, earn talent points, choose an animal friend, chat, host a party, earn badges, and more. Pixie Hollow is an online world that allows immaginations to take flight. When Disney announced the impending closure they shut down all means of emailing and calling to complain. This is the only way our voices can be heard. Pixie Hollow Online was a great family-friendly online simulation game revolving around the world of the Disney Fairies. It was taken down on September 19, 2013, and with it came a lot of disappointed individuals including myself.

Blogging Disney has featured the world of Pixie Hollow on three previous occasions.

In August 2011, I blogged about the Disney Fairies Magazine and the Disney Fairies Fly mobile app: Tinker Bell and Disney Fairies Magazine.

In September 2011, I promoted the TV premiere and home video release of the Pixie Hollow Games movie with links to online games and contests. Pixie Hollow Games, Contests, and More!

And in July 2013, I gave a detailed review of one of my favorite Disney apps: Disney Fairies Fashion Boutique.

Are you surprised there’s so much happening in the tiny, magical world of Peter Pan’s temperamental fairy sidekick? Don’t be!

Introducing the Garden Fairy Chloe, screenshot from disney.go.com/fairies/

Fans of the Disney Fairies franchise have always known the world of Tinker Bell and her friends is more than just movies, magazines and mobile apps: it’s a vast multiplayer online universe where you can create your own fairy avatar, play games, design fashions and interact with thousands of other Tinker Bell fans.

Err, well…it used to be, anyway.

As it happens, Disney shut down the Pixie Hollow online world in September 2013, just two months after I raved about the Disney Fairies Fashion Boutique app (which I came THISCLOSE to spending real $$$ playing). But on September 19th, Pixie Hollow vanished, and along with it, the Disney Fairies Fashion Boutique app.

Boutique closet, screenshot from Disney Fairies Fashion Boutique, copyright Disney

What about Disney Fairies Fly and the Disney Fairies Magazine? Are they still around? Nope. All gone. Poof. It’s as if they never existed.

Of course, Disney can delete Pixie Hollow from the internet and remove the games from the App Store, but my blog posts are still online. I didn’t even know Disney purged the Disney Fairies universe until I received several comments from readers who couldn’t find the Fashion Boutique in the App Store. The comments were from angry Fairies fans who loved the fashion boutique app but couldn’t download it on new devices and were unable to recover the game after accidentally deleting the original download.

As a Fashion Boutique fan, the frustrations of other gamers inspired me to investigate the vanishing app. The internet isn’t always the easiest place to find things that no longer exist, but after a fair amount of Googling, I found an FAQ explaining Disney’s purge of Pixie Hollow and its related apps.

Pixie Hollow FAQ

Unfortunately, the FAQ page is a JPG image, making it inaccessible to screen readers and devices without image support, and the text can’t be read and indexed by search engines. To help the distraught Fairies fans who come to Blogging Disney looking for answers, I’ve copied Disney’s official FAQ below.

DISNEY FAIRIES PIXIE HOLLOW IS NOW CLOSED

Thank you for being a flutterific part of the Disney Fairies Pixie Hollow community and for your loyalty.

Pixie Hollow accounts have now been automatically closed, and can no longer be accessed.

Guests with paid Memberships should have received an email with information about their Membership including refund details. If you have any additional billing-related questions, please contact us at billing@pixiehollow.com or (877) 787-4943. Billing support will no longer be available after November 18, 2013.

Disney Fairies Fashion Boutique has also been removed from the App Store as of September 19, 2013.

When did Disney Fairies Pixie Hollow close?
Disney Fairies Pixie Hollow closed on September 19, 2013.

Why did Pixie Hollow close?
Disney Interactive is committed to offering high-quality, entertaining play experiences in both online virtual worlds and mobile apps. At this time, we are shifting our development focus towards other online and mobile play experiences, such as the Disney Fairies website and a growing selection of Disney Mobile apps. We deeply appreciate your enthusiasm and loyal support for Pixie Hollow and sincerely hope you will continue to enjoy the large variety of online and mobile play experiences Disney offers – with more to come soon!

Can I still access my account and my Fairy/Sparrow Man avatar(s) and items?
Unfortunately, you can no longer access your account to Pixie Hollow or log into the Pixie Hollow virtual world.

Why can’t I purchase or re-activate my membership?
Pixie Hollow closed on September 19, 2013. Memberships are no longer available for purchase.

I had a recurring paid membership for Pixie Hollow. What happens now?
As of August 20, 2013, your credit card or PayPal account was no longer charged a recurring payment for Pixie Hollow. Guests with paid Memberships received an email with information about Memberships including refund details. Pixie Hollow closed on September 19, 2013. You can no longer access your account to Pixie Hollow or log into the Pixie Hollow virtual world. Billing support will no longer be available after November 18, 2013.

Sign

Pixie Hollow Online

Can I still redeem a secret code I got from a Disney Fairies toy?
Pixie Hollow closed on September 19, 2013, and code redemptions of any kind for Pixie Hollow are no longer available. Please contact us at billing@pixiehollow.com for additional help.

I had purchased a Pixie Hollow game card, but I never redeemed it. What do I do now?
Pixie Hollow closed on September 19, 2013, and Membership for Pixie Hollow is no longer available. If you have purchased a Pixie Hollow Game Card at Target or Toys R Us retail stores, but have not yet activated your Game Card online, please contact us at billing@pixiehollow.com or (877) 787-4943 for additional help. Billing support will no longer be available after November 18, 2013.

Pixie Hollow Sign Up

I have a Membership/Free Trial code (either from a Game Pass or DVD insert). Can I still use it?
Pixie Hollow closed on September 19, 2013, and Membership of any kind for Pixie Hollow is no longer available. Please contact us at billing@pixiehollow.com for additional help.

Is the Disney Fairies Fashion Boutique mobile app also closed?
Disney Fairies Fashion Boutique was removed from the App Store on September 19, 2013. If you have already downloaded the game on your device, you can continue playing it with more limited functionality.

Pixie Hollow Virtual World Sign Up Youtube

Will there be any Disney Fairies online games coming out in the future?
You can continue to play flitterific games and activities right here at the official Disney Fairies website! More Fairiy fun will be added regularly!

Pixie Hollow Virtual World Sign Up Youtube

Disney Online's Pixie Hollow Takes Flight at Toy Fair; New Fairies Virtual World Officially Unveiled
BUSINESS WIRE
Posted: 2008-02-19 09:18:26
NEW YORK--(BUSINESS WIRE)----At the 2008 American International Toy Fair, Disney Online officially unveiled the next exciting addition to the company's line-up of virtual worlds - Disney Fairies Pixie Hollow, based on the wildly popular Disney Fairies franchise. Visitors to the new online world will be able to explore the homes and meadows that make up Pixie Hollow. Fans will play and chat with Fairy friends, go on quests for Tinker Bell, play games, earn badges, craft jewelry and clothes and personalize their Fairy world.
The first phase of Pixie Hollow is scheduled to launch later this year, followed by a continuous roll out of in-game enhancements and product features.
'Disney Fairies has proven to be one of the company's most successful franchises and we are excited to give fans the chance to live and play in the magical world of Tinker Bell by bringing Pixie Hollow online,' said Steve Parkis, senior vice president, Disney Online. 'Fans have already created millions of Fairy avatars on DisneyFairies.com, making it evident that there is a strong desire for additional content around these beloved stories and characters.'
In 2007, the Disney Fairies franchise generated more than $800 million in global retail sales with a wide range of Disney Fairies products that have captured the imagination of girls worldwide. Also unveiled at the Toy Fair event was an innovative new line of Disney Fairies Internet-connected toys featuring Clickables technology. The products will be the first to link online play within the Pixie Hollow virtual world to play in the real world. The new Disney Fairies line featuring Clickables technology will give girls new ways to extend their online experience by sharing Fairies, creating friendships, earning in-game items and unlocking exclusive content through traditional toys.
In anticipation of the game's launch, fans can now visit www.DisneyFairies.com to create their very own personalized Fairy avatar, complete with the ability to select clothing styles and colors, accessories, hair style and more. After creating and naming their Fairy, online guests can share their Fairy with friends and family via e-mail, choose from a selection of approved messages to leave others who have made and published Fairies on the site, and decorate a room in which their Fairy will live. To date, nearly 5 million Fairies have been created at the popular Web site.
Disney Fairies is the latest endeavor in the creation of immersive and engaging virtual online worlds for kids and families that Disney pioneered in 2003 with the creation of Disney's Toontown Online, and followed up with the addition of Club Penguin and the recent launch of Pirates of the Caribbean Online. Leading virtual world industry analyst eMarketer predicts by 2011, an estimated 53% of U.S. children and teen Internet users will visit virtual worlds--up from 24% in 2007. (Source: eMarketer, September 2007)
About Disney Online
Disney Online (www.disney.com), a division of the Walt Disney Internet Group, produces the number one kids' entertainment and family community destination on the World Wide Web. Launched in 1996, Disney.com is the online gateway to all of the company's Disney-branded entertainment initiatives, providing comprehensive access to, and information about Disney movies, travel, television, games, mobile, music, shopping and live events. Disney.com also features Disney XD, a highly interactive broadband experience, that lets Disney.com guests create their own customized online channel with games, videos, music, and chat - all of which can be enjoyed simultaneously in an immersive environment.
In addition, Disney Online develops and publishes a range of online products and services including Pirates of the Caribbean Online, Disney's Toontown Online, Playhouse Disney Preschool Time Online, Disney Game Downloads, Disney Game Kingdom Online, Disney Connection and Hot Shot Business.
The Walt Disney Internet Group (WDIG) is a unit of The Walt Disney Company (NYSEIS ).
Walt Disney Internet GroupKatie Gerber, 310-623-2262Katie.Gerber@disney.comor360 Public RelationsStacey Clement, 617-585-5774sclement@360publicrelations.com
© Business Wire 2008
02/19/2008 09:05 ET